658 Church Street
Richmond, Victoria, 3121
Phone + 61 3 9420 0200
For all online order enquires including returns, exchanges, technical, ordering enquiries. Monday to Friday 9:00am to 5:30pm AEST
Australia 1800 802 625
New Zealand 0800 769 327
International + 61 3 9420 0418
Portmans Online
P.O. Box 585
Altona North, VIC, Australia 3025
Just Group
P.O Box 2196
Richmond South
Victoria, Australia, 3121
P.O Box 2196
Richmond South VIC Australia, 3121
Phone number: 1800 333 232
E-mail: privacyofficer@jjh.com.au
If you are interested in being considered for future vacancies, we invite you to register your details online through the Jobs page. By submitting your application; you will be one step closer to finding out how you can be a part of the Just Group!
Thank you for your recent interest in doing work experience at the Just Group.
We receive many requests for work experience with our company, and the following details apply:
As the Just Group does not have a work experience program in place for secondary school students at Head Office or in stores, unfortunately we are unable to accept applications.
The Just Group supports work experience placements that are part of a relevant tertiary study program, however as demand is high, we are only able to accept a limited number of students each year.
Students must formally apply in writing, providing details of their current studies, resume and reasons for applying for work placement.
Applications can be forwarded to:
Just Group
Group Human Resources Department
PO Box 2196
RICHMOND SOUTH VIC 312
Once again, thanks for your interest in the Just Group
If you would like to send Portmans a request for sponsorship, donations or local advertising opportunities we would encourage you to contact our local Just Group state office as we have specific Business Managers in each state that have a budget and set guidelines to process these requests.
NSW & ACT: (02) 9672 1699
VIC & TAS: (03) 9420 0200
QLD: (07) 3340 8000
WA: (08) 9470 3500
SA: (08) 8232 3097
NZ: 0011 649 526 0610
Any national sponsorship requests should be processed through the Just Group head office in Melbourne Australia – 658 Church Street Richmond, Vic 3121 PH: (03) 9420-0200.
For any further information required please visit Justgroup
| Destination | Cost | Delivery Time |
|---|---|---|
| Australian Metro NextDay (exclPerth Metro & Darwin) | $9.95 AUD | Next Business Day* |
| Australian Standard Delivery | $7.95 AUD | 3-5 Business Days |
| Australian Islands Standard Delivery | $9.95 AUD | 5-10 Business Days |
| New Zealand | $15.00 AUD | 7-10 Business Days |
| International | $25.00 AUD | 7-20 Business Days |
You must place your order by 2pm (Australian Eastern Daylight Savings Time) on any business day. Orders placed on weekends and public holidays will be dispatched on the next business day.
Goods will be delivered on business days; no deliveries will be made on weekends or public holidays.
Next day delivery is available to customers located in Australian CBD, metro and major regional areas (but excluding Perth metro and all of Darwin); please check the postcodes below to see if you live in a qualifying area. (Note: If you are located outside a Next Business Day area, choosing Express delivery will still result in a faster delivery than Standard delivery).
Next day delivery is not available to customers outside Australian metro and major regional areas, Perth metro or Darwin.
Goods will be delivered by Australia Post and a signature is required upon delivery. If no signature is obtained at the time of delivery, a note will be left at your premises and goods will be delivered to your local post office for collection.
Goods may not be delivered next day due to circumstances (such as adverse weather, strikes etc) beyond the control of Portmans or Australia Post.
A signature is required upon delivery. If no one is available to sign for the parcel, a notice will be left at your address notifying you of pick-up arrangements.
Pending credit card authorisation, verification and availability of stock, delivery will take up to 5-10 business days.
For remote deliveries redirections will be made to the nearest Post Office for your collection. Pending credit card authorisation, verification and availability of stock, delivery will take up to 5-10 business days for delivery within Australia. We deliver by Australia Post.
Pending credit card authorisation, verification and availability of stock, delivery will take up to the amount of Businesss days shown in the above table.
A signature is required upon delivery. If no one is available to sign for the parcel, a notice will be left at your address notifying you of pick-up arrangements.
Pending credit card authorisation, verification and availability of stock, delivery will take up to 7-20 business days. On occasion, some shipments may take longer than 20 business days. This will depend on the postal services in your area.
A signature is required upon delivery. If no one is available to sign for the parcel, a notice will be left at your address notifying you of pick-up arrangements.
We recommend either a work address (please include full business name, receivers name and other relevant details) or PO BOX for prompt delivery.
All prices are in Australian dollars. The prices within the online store DO NOT include relevant overseas duties and other customs charges you may incur.
Log into your account and select My Orders for a list of previous orders.
You can simply enter your order number or use the date range to search for specific orders.
Click the order number you wish to track; this will display your order details including the status and consignment numbers.
If your order has been shipped, click on the consignment/date link for further information on your order. You will be redirected to the Australia Post website for tracking.
Please note you can only begin to track your order after it has been shipped. Once your order has been shipped you will receive an email from us which includes your consignment tracking number.
In addition to your Statutory Rights, should you change your mind we will happily exchange or refund providing the following conditions have been met:
Given conditions 1 & 2 above have been met, Australian customers have the option to either return/exchange their online order in-store (excluding factory outlets) or send it back to our online returns/exchanges address below with their internet order receipt.
Unfortunately, items bought online cannot be returned to our New Zealand stores. New Zealand customers can either return items for a refund to any Portmans store in Australia (excluding Factory Outlet stores) providing conditions 1 & 2 above have been met or send items by post to our returns/exchange address below with your internet order receipt.
Given conditions 1 & 2 above have been met, international residents can send their order back to our online returns/exchanges address below along with their internet order receipt.
Portmans Online
PO BOX 585
Altona North, VIC, Australia 3025
Unfortunately we are unable to make any changes to your order once it has been submitted. You have the option once you receive your order to return the items back to the online returns center or your nearest store for an exchange or refund.
Unfortunately Portmans does not transfer stock between stores. Please contact our online customer service team to find out if your favourite item is available online for purchase or is coming online soon!
Monday to Friday 9:00am to 5:30pm AEST
Australia 1800 653 187
New Zealand 0800 369 327
International + 61 3 9420 0418
Email: feedback@portmans.com.au
Please refer to our Size Guide for further information.
Please refer to our Store Locator regarding locations, addresses and trading hours across Australia and New Zealand.
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